17 low data
Helina
No rating yet
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Specialty Coffee
Mr Bistro • Bandar Puteri Puchong
Specialty CoffeeBrunch & All-Day BreakfastHalal / Muslim-Friendly Cafes
- Price
- inexpensive
- Services
- Specialty Coffee, Brunch & All-Day Breakfast, Halal / Muslim-Friendly Cafes
- Reviews
- 507
What recent reviews say
Food comes in generous portions with decent variety, but service is the persistent problem. Staff ignore customers for extended periods, show visible disinterest, and hygiene concerns have been reported multiple times. The restaurant lacks basic accessibility like printed menus or staff trained in sign language.
Praised for
- large portions
- food variety (mixed rice, noodles)
- tasty dishes
Watch-outs
- staff inattentive and dismissive
- slow service (10-15 min waits)
- food hygiene issues (flies, smell)
- rude and unprofessional staff
- no accessibility (no menu pictures or sign language support)
generous-portionsslow-servicerude-stafflong-wait
Think twice if: Think carefully if you value prompt service; staff are frequently reported as inattentive, dismissive, or rude.
Strengths
- generous portions
- food variety available
Worth knowing
- Staff reportedly ignore customers for 10-15 minutes even after being called
- Flies reported in fried chicken dishes
- Rice described as having medicinal odour
- No menu pictures or accessibility for deaf customers
- Staff members blamed each other rather than assist customers
What reviews say by service
- Brunch & All-Day Breakfast
- Large portions and variety praised, but poor service undermines the experience.
- Specialty Coffee
- No review evidence about coffee specifically.
- Halal / Muslim-Friendly Cafes
- No review evidence about this service.
How it compares
- Rated 3.7 against a 4.3 average across the 236 specialty coffee businesses listed here.
- Has more Google reviews than 82% of the businesses in this directory.
How we scored this
Scoring Method Star rating 15
Review volume 100
Review recency 100
Review sentiment 31
Profile completeness 75
Verification 0
Rating breakdown
5
213
4
122
3
63
2
18
1
91
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Specialty CoffeeBrunch & All-Day BreakfastDessert & Bakery Cafes