Puchong Cafe
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The Coffee Bean & Tea Leaf

Updated 2026-07-05 · 2,092 reviewed · 280 listed · Scored from 997 Google reviews · How we rank ›

4.2(997) 70 composite score See reviews on Google ✓ Verified moderate
Specialty CoffeeBrunch & All-Day BreakfastDessert & Bakery CafesAesthetic / Instagrammable CafesPet-Friendly CafesWorkspace / Study-Friendly CafesHalal / Muslim-Friendly Cafes
The Coffee Bean & Tea Leaf
Price
moderate
Services
Specialty Coffee, Brunch & All-Day Breakfast, Dessert & Bakery Cafes
Reviews
997

What recent reviews say

Staff warmth and decent pastries keep regulars coming back, but service slows during peak hours and cleanliness lapses dent the experience. Toilet conditions and kitchen hygiene have prompted recent complaints, while noise levels make focused work difficult despite ample seating.

The space suits breakfast or casual meetups with reliable basics in coffee and cake. Night shift staff reportedly handle rush periods better. Dine-in cup service sometimes requires asking twice, and wait times stretch well beyond 20 minutes when understaffed.

Praised for
  • friendly and helpful staff
  • pleasant atmosphere and decor
  • good food and desserts (tiramisu, cakes)
  • comfortable seating for work
Watch-outs
  • dirty toilets
  • slow service and long waits
  • noisy and crowded
  • inconsistent food quality
  • hygiene concerns in kitchen
friendly-staffgood-coffeecozy-ambiencespacious-seatingnoisyslow-servicelong-wait
Best for: casual breakfast or afternoon tea with friends; light work when quieter.
Think twice if: avoid peak times; restrooms have cleanliness issues and kitchen hygiene has raised concerns in recent weeks.

Strengths

  • established venue with broad menu (coffee, tea, cakes, breakfast)
  • staff honesty and problem-solving on individual orders
  • night shift service reportedly more professional

Worth knowing

  • A supervisor corrected a billing error and explained it directly to the customer
  • night shift crew noted as more professional than day service
  • staff member (named Eidya) declined dine-in cup service and asked customer to use takeaway cup instead
  • 50-minute wait for kaya toast served cold; 20-minute wait for food during quiet periods
  • kitchen staff observed coughing without mask near food preparation areas

What reviews say by service

Specialty Coffee
Coffee quality inconsistent; cappuccinos sometimes lack usual care in presentation
Brunch & All-Day Breakfast
Kaya toast and bagels arrive slowly or poorly prepared; family breakfasts praised for setting, not speed
Dessert & Bakery Cafes
Tiramisu cake and cakes well-regarded, but quality dips during understaffed shifts
Workspace / Study-Friendly Cafes
Benches and seating available for work, but noise and slow service undermine focus
Aesthetic / Instagrammable Cafes
Pleasant decor and nice presentation noted, though overcrowding damages the experience

How it compares

  • Rated 4.2 against a 4.37 average across the 89 brunch & all-day breakfast businesses listed here.
  • Has more Google reviews than 91% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 47
Review volume 100
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

Rating breakdown

5
508
4
299
3
97
2
25
1
68

Common questions

Is there dine-in seating suitable for working?
Yes, benches and ample seating available, though noise levels during peak hours make concentration difficult.
What are the parking conditions?
Ample parking space available on-site.
How long are typical waits for food?
Waits vary widely: 50 minutes for kaya toast has been reported, and 20+ minutes even during quieter periods. Night shift service reportedly faster.

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Last updated 2026-07-05