Is the coffee here actually specialty-grade?

Yes. Their website lists Specialty Coffee Association of America designation and a 91-Points rating from Coffee Review for their beans.

Are the baristas trained?

Reviews name Fatihah, Aida, Syamimi, and Mimi as skilled. They appear to know how to balance coffee and read customer taste preferences.

How late are they open?

Published hours are 7 days a week. Google lists closing at 10 PM, but one reviewer noted bins become unavailable after 9:30 PM.

HWC Coffee - IOI Mall Puchong

Updated 2026-07-05 · 2,092 reviewed · 280 listed · Scored from 132 Google reviews · How we rank ›

4.7(132) 84 composite score See reviews on Google ✓ Verified Publishes prices moderate

Specialty CoffeeAesthetic / Instagrammable Cafes

Price: moderate
Services: Specialty Coffee, Aesthetic / Instagrammable Cafes
Reviews: 132

What recent reviews say

Coffee quality is the main draw here, with most visits yielding a perfectly balanced cup and staff like Fatihah and Aida earning frequent mentions for their warmth and skill. Two recent one-star reviews flag execution lapses (a watery medium roast) and a frustrating 9:30 PM bin-use cutoff despite 10 PM closing hours.

Specialty coffee knowledge sets this outlet apart from typical mall cafes. The team reads orders well, adapts recommendations to taste, and the IOI Mall location outperforms other HWC branches according to repeat customers. Price sits fair for what you get.

Praised for

expert baristas (Fatihah, Aida, Syamimi, Mimi)
balanced, high-quality coffee
friendly, attentive staff
relaxing environment
good value for specialty quality

Watch-outs

inconsistent execution (occasional poor shots)
poor closing-time bin access policy

good-coffeefriendly-staffcozy-ambiencevalue-for-moneyaesthetic-decor

Best for: specialty coffee drinkers seeking skilled baristas and a calm mall-based retreat

Think twice if: expect occasional off-shots; closing procedures (bin access after 9:30 PM) may frustrate late-stay customers

Strengths

Specialty-grade beans (91-Points rating)
Named baristas known for skill and warmth
Consistent balance and execution on most days

Worth knowing

Baristas Fatihah, Aida, Syamimi, and Mimi named repeatedly for skill and friendliness
91-Points Specialty Coffee Association rating for beans
Brown sugar latte popular; medium roast noted as hit-or-miss
IOI Mall outlet reportedly outperforms other HWC branches

What reviews say by service

Specialty Coffee: Baristas excel at balance and technique; occasional poor shots suggest inconsistent execution or training gaps.
Aesthetic / Instagrammable Cafes: Relaxing environment noted; no specific decor critique, but location in IOI Mall suggests mall-standard aesthetic rather than custom design.

How it compares

Rated 4.7 against a 4.43 average across the 146 aesthetic / instagrammable cafes businesses listed here.
Has more Google reviews than 53% of the businesses in this directory.

How we scored this

Scoring Method

Star rating 76

Review volume 92

Review recency 100

Review sentiment 70

Profile completeness 100

Verification 30

Rating breakdown

116

Common questions

Is the coffee here actually specialty-grade?: Yes. Their website lists Specialty Coffee Association of America designation and a 91-Points rating from Coffee Review for their beans.
Are the baristas trained?: Reviews name Fatihah, Aida, Syamimi, and Mimi as skilled. They appear to know how to balance coffee and read customer taste preferences.
How late are they open?: Published hours are 7 days a week. Google lists closing at 10 PM, but one reviewer noted bins become unavailable after 9:30 PM.

Contact

Phone: +603-58894145
Website: https://www.hwccoffee.my/
Address: SK-02, Second Floor, IOI Mall Puchong, Jalan Puchong, Bandar Puchong Jaya, 47170 Puchong, Selangor

Last verified 2026-07-05

Opening hours

Monday: 08:30-22:00
Tuesday: 08:30-22:00
Wednesday: 08:30-22:00
Thursday: 08:30-22:00
Friday: 08:30-22:00
Saturday: 08:30-22:00
Sunday: 08:30-22:00

As listed on Google.

From their website

Services listed

Caffe LatteAmericanoSpanish Caffe LatteStrawberry Matcha LatteMatcha LatteJasmine TeaBrown Sugar Caffe LatteCaramel Espresso Frappe

Published prices

1L Bottled Americano: RM31.90
1L Bottled Caffe Latte: RM41.90
1L Bottled Spanish Latte: RM44.90
Brown Sugar Latte: RM13.90
Americano: RM9.90
Caffe Latte: RM12.90

Credentials claimed:HALAL certified, Specialty Coffee Association of America designation, 91-Points Specialty Coffee Bean rating by Coffee Review

As published by the business on its own website; not independently verified.

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