Most visitors praise the coffee quality and thoughtful service, with staff notably attentive to small details. The space works well for remote work or casual meals. Parking is tight given the factory-area location, and a few reviewers noted inconsistent dishes or cleanliness lapses, though staff respond promptly when issues arise.
Strong ratings across 164 reviews suggest Daiohs delivers on coffee machine rental consistently. Their bean-to-cup, tea, and water service rentals serve office and commercial spaces across KL, Johor, and Penang, but review detail is limited.
Thong Kee earns passionate praise for Hainan coffee, layered kaya toast, and wantan noodles at budget-friendly prices, drawing crowds early. Service falters under pressure: orders languish unfulfilled, staff chat while customers wait, food arrives cold, and quality swings sharply between visits. Quality suffers in execution. The 30-minute waits, roster of one-star service complaints, and recent cold noodle and missing egg orders signal stretched operations struggling to match demand. Reviewers note old chicken in burgers and over-sweetened dishes. The chain has closed at least one Puchong outlet, adding uncertainty to consistency.
Strong ratings (4.6/5 across 28 reviews) and upscale service menu suggest solid appeal for coffee enthusiasts. Review detail is limited, but the SCAA certification and 91-point bean rating indicate serious coffee credentials.
Last updated 2026-07-05